Shipping Policy

Effective Date: January 2, 2025

Golden Gleam strives to deliver your products promptly and in excellent condition. Our Shipping Policy outlines the procedures, shipping options, delivery times, and handling of shipments for your orders. Please read the entire policy to ensure you understand the shipping process.

Contact Information

1. Shipping Overview

We are committed to providing a smooth shipping experience. Our shipping policy is designed to provide clarity on how we process and deliver your orders. We offer various shipping methods to ensure that you receive your items in a timely manner.

2. Shipping Methods and Delivery Times

We offer multiple shipping options based on the urgency of delivery, product availability, and location. Available shipping methods will be presented to you during checkout. Shipping options include:

  • Standard Shipping: This is our most economical option, and delivery typically takes 5-7 business days.
  • Expedited Shipping: For faster delivery, choose this option, which takes approximately 2-3 business days.
  • International Shipping: We also offer international shipping, with delivery times varying depending on the destination country (typically 7-14 business days).

Shipping times may vary depending on product availability and external factors such as weather, customs, or other delays.

3. Shipping Fees

Shipping fees are calculated based on the size, weight, and destination of your order. You will be informed of the total shipping cost during checkout, before completing your payment.

  • Free Shipping: Occasionally, we may offer promotions with free standard shipping for orders over a certain amount. Such promotions will be clearly indicated on our website.

4. International Shipping

We offer shipping to various international destinations. However, customs duties, taxes, and additional charges may apply to international shipments, and these fees are the responsibility of the customer. International shipping delivery times may vary, and we cannot guarantee specific delivery dates for international orders.

5. Order Processing

Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order is processed, we will send you an email notification with tracking details, if available.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number, which you can use to track your package. You can check the status of your order by visiting our website or the carrier’s tracking page.

7. Shipping Issues

While we aim to ensure timely delivery, external factors such as weather, customs delays, or other events outside of our control can sometimes cause delays. If there is an issue with your shipment, such as a delay or damage during transit, please contact us immediately so we can assist you.

8. Damaged or Lost Items

If your item arrives damaged, or if it is lost in transit, please contact us within 7 days of receiving the item. We will investigate the issue and work with the shipping carrier to resolve the matter.

9. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on our website, and the updated version will be effective immediately.

For any questions or issues related to shipping, please contact us at: